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#Email stuck in outlook outbox Offline

Set this pst-file as the default data file in your Account Settings.įile-> Account Settings-> Account Settings-> tab Data Files.

Ribbon tab: Home-> down arrow next to New Email button-> More Items-> Outlook Data File… Ribbon tab: Home-> button: New Items-> More Items-> Outlook Data File… Via this method you can also force Outlook to recreate the Outbox folder. This method is a bit more drastic but highly effective when the above methods all have failed. Method 4 – New temporary default pst-file Holding down the CTRL button while starting Outlook is the easiest way to start Outlook in Safe Mode. You can combine this method with the above 2 methods as well. To start Outlook in Safe Mode, hold the CTRL button on your keyboard when clicking on the Outlook shortcut and hold the CTRL button down until you see the dialog below and choose: Yes. Method 3 – Safe Modeīy Starting Outlook in Safe Mode, you’ll prevent the message from being locked by an add-in like for instance a virus scanner which integrates itself with Outlook (which is a good thing to disable anyway). Don’t forget to put Outlook back On-line again afterwards via the same instructions as above. You can try this in combination with method 1 as well. Now restart Outlook and see if you can delete it.

#Email stuck in outlook outbox Offline

Ribbon tab: Send/Receive-> button: Work Offline Method 2 – Offline ModeĪnother quick and effective method is to put Outlook in Offline Mode. Now select the message and press DELETE or move it to your Drafts folder if you want to resent it. The easiest and quickest way to try to unlock the message from your Outbox is to open the message in the Outbox with a double click and close it again. To get rid of that see the guide: Delete a stuck Read Receipt. If you can’t see the stuck message, then it is most likely a Read Receipt. Method 4 – New temporary default pst-file.For pointers on trimming down attachments before sending, see Reduce the size of pictures and attachments.It doesn’t happen too often but when a message is stuck in the Outbox it can be a real pain and may prevent you from sending and receiving other emails as well.īelow you’ll find 5 methods to get the message out of the Outbox. When you’re up and running, it will say “Connected.” You’ll know your server is offline if you see “Disconnected” in the Status bar. If that’s the case, keep working! As soon as it comes online, Outlook will send all the messages in your Outbox in a second or two. Sometimes Outlook can’t send your messages because your email server is offline–whether an email server at work or online. Or you can delete the message and start from scratch-if of course you have a copy of the attachment. Once offline, it’s easy to fix the problem: you can open the message, remove the attachment, reduce its size, and re-send it. On the Send/Receive tab, click Work Offline. To stop Outlook’s wheels from turning, you can go offline. Instead, you’ll probably see this message: You can’t open or delete a message if it’s doing that. Outlook is really responsive and keeps trying to send any message in the Outbox. To do that, you might first try to either delete or open the message in the Outbox.

If re-sending the message didn’t work, try reducing the size of the attachments and send it again. That slide deck with lots of pretty pie charts might be the culprit. For example, your workplace might limit the size of email messages you can send or receive.

Email attachment is too largeĪ message can get stuck if it includes an attachment that’s too large for some email servers to handle. Re-send the messageįirst try clicking Send All on the Send/Receive tab in Outlook.Ĭheck your Outbox to see if the message is gone. If you ever find yourself in this situation, here are some reasons why and some steps you can take. Now you’re red-faced in a meeting that was set up to review the PowerPoint presentation that never made it to your recipients. “What do you mean you didn’t receive it? I sent it last night!” At least you thought you did.